Privacy Policy

Last updated: 27-12-2025

At VW Garage Egypt, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile application, or services.

Information We Collect

• Personal details such as name, phone number, and email address
• Vehicle information including car model, VIN, and mileage
• Booking, quotation, and service history
• Location data for mobile services, pickup, and drop-off
• App usage and technical data to improve performance

How We Use Your Information

• To book, manage, and deliver vehicle services
• To communicate confirmations, updates, and notifications
• To improve service quality and user experience
• To comply with legal and operational requirements

Data Sharing

We do not sell your personal data. Your information may be shared only with:

• Service partners when required to complete your request
• Payment providers to process transactions securely
• Authorities if legally required

Data Protection

We apply reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Your Rights

• Access your personal data
• Request correction or deletion
• Opt out of marketing communications

Contact Us

Email: info@vwgarageeg.com
Phone: +201019922877